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Returns, Refunds and Exchanges Policy

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase. 

1. Please use the Contact Us page and fill out your reason for a refund/exchange and order number found on your Invoice with your contact details. 
2. We will contact you with the relevant return process and details via your supplied contact number or email.
3. Include in your package a signed letter stating the reason for your return and the original receipt. 

Return Exceptions

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.  

Exchanges

If your item is faulty/damaged then we will exchange for a replacement free of charge.. 


Payment Policy

Accepted Methods of Payment

Credit Card (Visa, Master Card, Switch)
Paypal

Shipping Policy

Turnaround

All orders are shipped within 48 hours Monday - Friday 8am - 5pm.


Order Tracking

A tracking # is provided by the shipping carrier, we will update your order with the tracking information via your supplied Email address. Please note that some orders may not have tracking numbers. 

Shipping Rates

All orders are delivered with Free Shipping for your ease and convenience.


Privacy Policy

This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information. 

What Information Do We Collect?

We only collect information that we need that is related to your order. This includes your:
Billing Address
Shipping Address
Email Address 
Credit Card Information

In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing. 

How Is My Information Used?

Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.

Security and Storage

Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data. 

Cookies and Browser Information 

Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.